New default Aptos font in Word breaks printing via "Adobe PDF" printer
IT Support
Nate Work
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New default Aptos font in Word breaks printing via "Adobe PDF" printer
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Nate Work
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February 21, 2024
We're getting reports from clients that trying to create PDFs using the "Adobe PDF" printer results in errors like this:
FileEdit View%%[ ProductName: Distiller ]%% Aptos not found, using Courier.% Error: invalidfont; OffendingCommand: show j%Stack:-file-%%[ Flushing: rest of job (to end-of-file) will be ignored ]%% %%[ Warning: PostScript error. No PDF file produced. 1 %%
As the error indicates, Acrobat doesn't know what to do with the Aptos font.
Here, you have three options presented here in order of increasing complexity:
Use Word's native "Save as / PDF" functionality
Change the font in your Word document
Instruct Acrobat to use system fonts instead by going to File > Print. Select Printer 'Adobe PDF', then click Print Options, click Properties, and untick 'Rely on system fonts only; do not use document fonts'.