Protip: vendor-specific email addresses

IT Support
Qore
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Protip: vendor-specific email addresses

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November 30, 2021

I’m writing this post mostly so I (and possibly you, fellow IT guy/gal) can refer to it as a best-practice.

For each vendor or service, create a mailbox for that new service using this format: $mycompany-vendor-$nameofvendor@mydomain.com. For example, qore-vendor-microsoft@qore.it.

Let’s break that down, shall we?

mycompany: by putting the name of my company in here, it makes it nearly impossible for a spammer to guess this address.

vendor: it just makes clear why we created this email address. Maybe some day you’ll want to run a script against all of our vendor-specific email addresses/mailboxes.

nameofvendor: for why you’d use the name of the vendor, see #2, #3 and #4 below.

Vendor-specific addresses accomplish several things:

  1. As this email address has its own mailbox – as opposed to being an alias on a user’s personal mailbox – this mailbox can be made available to one or more people without exposing one’s personal email.
  1. Since there’s a one-to-one relationship between the mailbox and email address, mailbox access can be granted/rescinded without exposing/denying information about other services.
  1. Since you will have used mycompany-vendor-salesforce@domain.com for only Salesforce, you’ll know that they’re selling their customers’ email addresses if you get spam there.
  1. Mailboxes can be shared in Outlook without providing the mailboxes’ passwords. This way, when one leaves an organization, passwords on the mailboxes don’t need to be changed.

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How to avoid spam and identify email address harvesters

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