Qore Privacy Policy
1. Introduction
Qore ("we," "us," or "our") is committed to protecting the privacy and security of our customers' and website users' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, https://qore.it. By accessing or using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect We may collect the following types of information:
- Personal Information: When you contact us, subscribe to our services, or interact with our website, we may collect personal information, such as your name, email address, phone number, and company name.
- Usage Data: We collect information about your interactions with our website, such as your IP address, browser type, pages visited, and the date and time of each visit. We may also use cookies or similar tracking technologies to collect this data.
- Payment Information: If you make a payment through our website, we may collect payment details, which are processed securely through our third-party payment processor, Stripe.
3. How We Use Your Information We may use the information we collect to:
- Provide, maintain, and improve our services;
- Communicate with you regarding your inquiries, orders, and support requests;
- Process transactions and payments;
- Personalize your experience on our website;
- Analyze website usage and improve our marketing efforts.
4. How We Share Your Information We may share your information with:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and marketing.
- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to protect our rights, privacy, safety, or property, as well as that of our users and the public.
5. Data Security We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of data transmission or storage is entirely secure. We cannot guarantee the absolute security of your data.
6. Your Rights Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. If you wish to exercise any of these rights, please contact us using the information provided below.
7. Third-Party Links Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children's Privacy Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.
9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. The updated policy will be posted on this page with the revised effective date. We encourage you to review this policy periodically for any changes.10. Contact Us If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
- Email: support@qore.it
- Address: 277 S. Washington St. STE 210 Alexandria, VA 22314
- Phone: 703-683-2919
Qore Fulfillment Policy
Refund Policy:
We do not offer refunds on our IT support services. All sales are final once services have been provided or initiated. Should you have any concerns or issues with the services provided, please reach out to our customer support team to address your concerns.
Shipping or Delivery Policy:
Hardware products purchased through Qore are drop-shipped directly from our distributors. Therefore, the shipping and delivery policies of the respective distributors apply. Shipping times, costs, and other related matters may vary depending on the distributor’s policy.
Return Policy and Process:
As our hardware products are drop-shipped from distributors, their return policies apply. If you need to initiate a return, please contact our customer support team for assistance in navigating the distributor’s return process.
Cancellation Policy:
Clients may terminate services in accordance with the terms outlined in their Master Services Agreement (MSA). Please refer to your MSA for detailed information on service cancellation, notice periods, and any applicable fees or penalties.
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